Highway and Motive said in a joint statement that they have reached an agreement to restore the frequency at which Highway can access electronic logging device data belonging to Motive customers when carriers authorize that access, ending a disruption that began earlier after Motive limited the application programming interface connection between the two platforms and indicated Highway would need to compensate it for the data. The companies said they are working together to ensure uninterrupted service for the carriers and brokers that rely on both.
The statement said no action is required from carriers or brokers.
Both companies framed the resolution around carrier authorization. They said they share a commitment to giving motor carriers transparency and control over how their data is authorized and used, and that they are in discussions to update their existing agreement to more clearly reflect current use cases. The companies also said they intend to build on the relationship by identifying opportunities to improve data fidelity, reduce latency and create better experiences for carriers and brokers.
"Motive and Highway both play important roles in the freight ecosystem, and we are committed to serving customers together," said Jordan Graft, CEO of Highway. "We have a clear path forward that protects carrier choice and allows us to continue improving the experience for brokers and carriers."
Shoaib Makani, co-founder and CEO of Motive, said: "Our carriers depend on an ecosystem of partners to run their businesses. We are pleased to have reached a path forward with Highway that supports our customers and provides clarity around data use."
#carriers #brokers #customers #reached
The statement said no action is required from carriers or brokers.
Both companies framed the resolution around carrier authorization. They said they share a commitment to giving motor carriers transparency and control over how their data is authorized and used, and that they are in discussions to update their existing agreement to more clearly reflect current use cases. The companies also said they intend to build on the relationship by identifying opportunities to improve data fidelity, reduce latency and create better experiences for carriers and brokers.
"Motive and Highway both play important roles in the freight ecosystem, and we are committed to serving customers together," said Jordan Graft, CEO of Highway. "We have a clear path forward that protects carrier choice and allows us to continue improving the experience for brokers and carriers."
Shoaib Makani, co-founder and CEO of Motive, said: "Our carriers depend on an ecosystem of partners to run their businesses. We are pleased to have reached a path forward with Highway that supports our customers and provides clarity around data use."
#carriers #brokers #customers #reached
2 hours ago