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ServiceTitan reported strong Q1 fiscal 2027 results, with revenue up 25% year over year to $268.8 million and gross transaction volume rising 23% to $21.7 billion. Net dollar retention remained above 110%, and operating margins improved sharply.
The company’s AI-driven Max offering is gaining traction, with management saying adoption is expanding while delivering meaningful customer ROI through higher booking rates, bigger tickets and more revenue per technician. Executives said more than 10% of jobs are now fully automated on average across fully ramped Max customers.
ServiceTitan raised full-year guidance for fiscal 2027, now expecting revenue of $1.13 billion to $1.14 billion and operating income of $142 million to $147 million. Management also said it plans to keep investing in Max and AI inference while maintaining a controlled rollout.
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ServiceTitan reported strong Q1 fiscal 2027 results, with revenue up 25% year over year to $268.8 million and gross transaction volume rising 23% to $21.7 billion. Net dollar retention remained above 110%, and operating margins improved sharply.
The company’s AI-driven Max offering is gaining traction, with management saying adoption is expanding while delivering meaningful customer ROI through higher booking rates, bigger tickets and more revenue per technician. Executives said more than 10% of jobs are now fully automated on average across fully ramped Max customers.
ServiceTitan raised full-year guidance for fiscal 2027, now expecting revenue of $1.13 billion to $1.14 billion and operating income of $142 million to $147 million. Management also said it plans to keep investing in Max and AI inference while maintaining a controlled rollout.
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