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One problem in the artificial intelligence industry that just doesn't seem to be going away: Companies still aren't saying new AI tools are making them more profitable.
"While it's easy to find anecdotal examples of AI-driven margin gains or cost-cuts, economically meaningful implementation seems uneven at best," Barclays strategist Venu Krishna wrote in a note on Thursday.
"While nearly half of all companies talked about AI [on recent earnings calls], only 12% were willing to quantify AI-related value capture," Krishna added. "Of those, tech, financials, and healthcare companies were over-indexed at 68% of the total. The average reported gain in operational efficiencies seems impressive at first blush at 56%, but these ******* sments have not meaningfully changed over the last three years of LLM advances, calling their precision into question."
Krishna noted that Meta's (META) AI tools delivered an 8.3% increase in Facebook ad clicks and a 15.7% uplift in conversions.
Online pet care retailer Chewy (CHWY) is targeting $50 million in cost savings in fiscal year 2027 through AI deployed across fulfillment and customer service.

#cost #barclays
2 months ago

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