Amazon.com Inc. (NASDAQ:AMZN) is one of the top stocks to buy according to Whale Rock Capital Management. On July 1, NiCE, a leader in CX AI, announced that Amazon Web Services, Inc. (AWS), a component of Amazon.com Inc. (NASDAQ:AMZN), had selected the company as a launch partner for the AWS European Sovereign Cloud. This is a newly established independent cloud region built specifically for Europe.
Photo by Sunrise King on Unsplash
As part of the deal, NiCE will make its agentic AI-powered customer experience platform, CXone, available within this sovereign cloud environment. The goal is to allow European businesses in regulated industries to use AI-driven customer service tools while keeping their data within EU borders.
NiCE said the collaboration is particularly aimed at organizations in heavily regulated sectors such as the public sector, financial services, and healthcare. In these areas, strict rules govern how customer data can be stored, processed, and moved. NiCE added that the setup will enable businesses to deploy NiCE's AI agents, real-time copilots, workflow automation, and AI-driven **** ytics tools.
Dorothy Copeland, NiCE's Chief Partner Officer, said the company's AI is built specifically for organizations that cannot compromise on reliability, security, and compliance. She added that extending it to AWS's sovereign cloud lets Europe's most regulated organizations adopt advanced AI while meeting their sovereignty requirements.
Photo by Sunrise King on Unsplash
As part of the deal, NiCE will make its agentic AI-powered customer experience platform, CXone, available within this sovereign cloud environment. The goal is to allow European businesses in regulated industries to use AI-driven customer service tools while keeping their data within EU borders.
NiCE said the collaboration is particularly aimed at organizations in heavily regulated sectors such as the public sector, financial services, and healthcare. In these areas, strict rules govern how customer data can be stored, processed, and moved. NiCE added that the setup will enable businesses to deploy NiCE's AI agents, real-time copilots, workflow automation, and AI-driven **** ytics tools.
Dorothy Copeland, NiCE's Chief Partner Officer, said the company's AI is built specifically for organizations that cannot compromise on reliability, security, and compliance. She added that extending it to AWS's sovereign cloud lets Europe's most regulated organizations adopt advanced AI while meeting their sovereignty requirements.
4 months ago
